Need to contact us? No problem. Just use the guidelines below to help us respond to you more quickly.
If you have a question about or a problem with the site, please visit our help section. This is often the fastest way to find the answer to common questions.
To order by phone, call Merz Apothecary, our retail store:
800.252.0275 (9AM - 6PM CST, Monday - Saturday)
To reach us by fax:
To place an order by fax, please use our printable order form.
We answer customer email Monday thru Friday, 9AM - 6PM CST. We generally respond within a few hours during those times. Email sent outside of those hours will be responded to the following business day.
4716 N. Lincoln Avenue
Chicago, IL 60625