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Contact Us
Need to contact us? No problem. Just use the guidelines below to help us respond to you more quickly.

Customer Support
If you have a question about or a problem with the site, please visit our support section or see the support topics in the left sidebar of this page. This is often the fastest way to find the answer to common questions.

Phone
To order by phone, call Merz Apothecary, our retail store:
800.252.0275 (9AM - 6PM CST, Monday - Saturday)

Fax
To reach us by fax:
773.989.8108 f
To place an order by fax, please use our printable order form.

Email
We answer customer email Monday thru Friday, 9AM - 6PM CST. We generally respond within a few hours during those times. Email sent outside of those hours will be responded to the following business day.

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Store Locations
Merz Apothecary - Original Lincoln Square Location
4716 North Lincoln Avenue
Chicago, IL 60625
773.989.0900
Open 9am to 6pm Monday thru Saturday

Merz Apothecary - State Street
Macy's, 1st Floor
111 North State Street
Chicago, IL 60602
312.781.4000
Open 7 Days a Week

 
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