Help - When will I receive my order?

When will I receive my order?

The delivery schedule of your order is based on product availability. In your order confirmation email, you will receive an estimated ship date based on product availability. If an order will take longer than the expected timeframe to process, then we will contact you. Orders will not ship on Saturday, Sunday, or National Holidays. Overnight orders placed on Friday will deliver the following Monday. Saturday Delivery is offered at higher rates.

Below is a map giving the estimated UPS Ground shipping time from our store in Chicago. UPS delivers Monday through Friday, excluding holidays. For standard shipping we use UPS Ground and USPS Priority mail depending on the weight and location of the order. Priority mail has slightly different shipping times than the map below. 

For Alaska, Hawaii, P.O. Boxes and military addresses, please choose the Standard Shipping option. Your order will ship via the US Postal Service. If the shipping cost is greater than the amount you were charged, then we will contact you prior to shipping your order to have you approve the increased amount.