Holiday Shipping Recommendations

With overall shipping delays, we are unable to make guarantees regarding shipping timelines. However, here are our strong recommendations:

  • Place Economy Shipping orders no later than Tuesday, December 14
  • Place Expedited Shipping orders no later than noon CST on Monday, December 20

 

We're working hard to get your order prepared quickly. It takes about one to three business days for us to pack up and ship out your order.

As you’re deciding between shipping methods, here is some helpful information:

Economy shipping is provided by The United States Post Office and orders are experiencing delays nationwide that can extend the wait time considerably. We do not recommend this shipping method if you have something that is needed urgently.

UPS Next Day Air is the only shipping method providing guaranteed shipping (your package will be delivered the next business day, or else the shipping method is refundable).

UPS Ground and UPS 2nd Day Air are experiencing relatively consistent shipping times but are not refundable if they do not arrive as scheduled.

If your order is urgent or if you need to confirm the date an item will be shipped, send us an email at customerservice@smallflower.com or give us a call at our toll-free number: 1-800-252-0275.We will do our best to help.

 

Shipping Methods

 

Free Economy Shipping

Smallflower offers free shipping for orders with a subtotal of $75, before taxes, and after discounts, that are being shipped to any of the lower 48 states and does not include Alaska or Hawaii.


Economy Shipping

Certain lightweight products that qualify for economy shipping will be shipped with USPS First Class Mail. Others (depending on the weight and destination of the order)will be sent via UPS SurePost®. This option is valid within the contiguous United States and does not include Alaska or Hawaii. UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery provided by the U.S. Postal Service.

 

UPS Ground

UPS Ground is scheduled to arrive anywhere from 1 - 5 business days based on your destination. Orders that weigh over 9 pounds will be shipped with UPS Ground.

UPS 2nd Day and Next Day Air

Expedited UPS shipping rates vary based on weight and destination. UPS Next Day Air is the only shipping method providing guaranteed shipping (your package will be delivered the next business day, or else the shipping method is refundable). The cut off for shipping out expedited orders is 2pm CST, Monday-Friday. Our carrier does not pick up or deliver orders on Saturdays or Sundays.


International Shipping

We currently ship to Canada, Australia and New Zealand, and will be expanding to other international countries soon.

Delivered duty paid (DDP): we collect applicable duties and taxes upfront in order to streamline the shipping process for you. This method expedites transit through customs and eliminates any unexpected charges upon delivery.

International orders do not have a guaranteed delivery time, but generally arrive within 5 - 15 days.